May 18, 2023 | SonnySekhon
Alarm Fatigue: A global data center and cloud services provider experienced hundreds of thousands of alarms generated by their old security system over the course of 7 months, which ended up masking two real threats due to alarm fatigue.
A solution consisting of MQ-8 3D LiDAR sensors and QORTEX perception software, integrated with the customer’s Video Management System. The MQ-8 flexible installation and configuration enabled the Data Center to deploy sensors over a very diverse terrain, with diverse elevations and slopes.
Quanergy’s solution was the only one out of close to 20 technologies (including cameras, radars, video analytics, etc) that was able to pass an extensive 18 months test aimed at defeating the system. This test entailed a team of veteran physical & cyber security personnel who ran hundreds of intrusion attempts by jumping over fences, digging tunnels below lakes, lowering buckets from drones to block sensors, etc.
Quanergy’s highly accurate solution exponentially reduced the false alarm rate to less than 10 per day and detected all true intrusion attempts attempted by the aforementioned security personnel.
Quanergy’s LiDAR-based portfolio is rapidly becoming the security solution of choice for critical infrastructure sites with over 100 sites already deployed. These include major data-center sites due to its ability to combat alarm fatigue by dramatically reducing costly false alarms. Quanergy’s solutions bring the operators’ attention to what really matters most by focusing on real threats and providing actionable insights with hyper accuracy. After deploying Quanergy’s solutions, which results in a dramatic reduction in false alarms generated by their legacy perimeter intrusion detection (PID) systems, data center customers can reduce the number of expensive guard services helping save tens if not hundreds of millions of dollars each year. This also enables a more efficient allocation of resources.
Quanergy’s solutions allow customers to keep leveraging existing investments by augmenting their camera-based PID systems, enabling them to locate with unprecedented level of accuracy the exact location of a potential intruder. Quanergy’s solution addresses all major mission-critical security use cases including perimeter intrusion detection, server rack and cabinet security, mobile security towers, man trap/vestibule access controls, and rooftop security through the following core competencies: