Modern train station concourse with commuters walking under a glass roof
Crowd management · Transportation

Passenger Flow for Transit Stations with 3D LiDAR

Quanergy 3D LiDAR counts and tracks every passenger across concourses, platforms and fare gates, anonymously and in real time, so operators see crowding as it builds and plan capacity on real data.

98%people detection and tracking accuracy
Zero PII3D points, not faces: passengers stay anonymous
Any lighttunnels, outdoor platforms and night service
80+technology partners, including leading VMS platforms
The challenge

Fare data counts trips, not crowds

Fare gates tell operators how many trips started, not where passengers bunch up, how full a platform is, or how long lines are at the ticket machines. Cameras record images, but they do not turn into live flow data.

3D LiDAR adds the missing layer. Every passenger gets an anonymous track with position, direction and speed, across concourses, platforms, gates and vertical circulation.

The control room sees crowding as it builds. Planners get counts, dwell and flow by hour, day and month to size service and staffing.

Use cases

Six ways 3D LiDAR works for transit stations

One sensing layer for operations, planning and passenger experience.

Station concourse seen from above with commuters walking in different directions
Concourse flow

See crowding before it builds

Live density and flow across concourses show where passengers bunch up and which routes they take.

Metro platform with a few passengers waiting as a train arrives
Platforms

Know how full each platform is

Platform occupancy in real time, so operations can manage boarding and hold passengers upstream at peaks.

Commuters walking through modern station fare gates toward the concourse
Fare gates and entrances

Count every passenger in and out

Entry and exit counts and throughput at each gate line and entrance, compared against past periods.

Long station escalators and stairs with a few commuters
Stairs and escalators

Spot bottlenecks at vertical circulation

Flow and dwell at stairs, escalators and lifts show where capacity runs out during the rush.

Station ticket hall with travelers at self-service ticket machines
Ticketing and service

Keep queues short at ticket machines

Queue length and wait time at ticket machines and service desks, so staff respond as lines build.

Transit operations control center with operators and a video wall of station maps
Operations center

Give the control room a live picture

Q-INSIGHTS dashboards with color-coded thresholds alert staff when a zone crosses its limit.

How it works

Detect. Track. Analyze. Act.

Quanergy 3D LiDAR measures millions of 3D points per second. Q-TRACK turns them into anonymous passenger tracks, and Q-INSIGHTS turns the tracks into live flow intelligence.

  1. 1

    Detect

    360° 3D LiDAR covers wide concourses and platforms with minimal blind spots, in any light or weather.

  2. 2

    Track

    Q-TRACK follows every passenger with centimeter-level position, speed and direction, tracking up to 1,000 objects at once.

  3. 3

    Analyze

    Q-INSIGHTS turns tracks into live occupancy, density maps, queue and wait-time analytics, and throughput KPIs.

  4. 4

    Act

    Color-coded thresholds and alerts tell staff when a zone is filling up, so they can open gates, redirect flow or add service.

Flow intelligence with Q-INSIGHTS

Q-INSIGHTS is Quanergy’s cloud analytics platform, built for airports, transportation hubs and other high-traffic environments. It supports live, historical and predictive analysis.

  • Live zone occupancy
  • Density mapping
  • Congestion detection
  • Queue length and wait time
  • Throughput analytics
  • SLA alerts with thresholds
  • Hourly, daily and monthly KPIs
  • Historical benchmarking
  • Anomaly detection
Passenger flow in action

Proven where passengers move through hubs

Long terminal corridor with moving walkways and travelers walking

Vancouver International Airport (YVR)

YVR selected Quanergy to analyze footfall through its terminal. Using Quanergy 3D LiDAR sensors and Q-TRACK perception software, YVR identifies and tracks passengers to streamline check-in and improve security clearance efficiency.

“We have harnessed the power of real-time insights, gaining a deep understanding of passenger volumes and the associated wait times at different stages of their journey through the terminal.”
Jason Williams, Manager, Innovation & Technology Group, YVR
See passenger flow for airports
Q-INSIGHTS dashboard showing live queue length, wait time and zone status

Q-INSIGHTS for transportation hubs

The same analytics run across concourses, gate lines and platforms: real-time flow monitoring, zone occupancy, density mapping and SLA alerts, with hourly, daily and monthly KPI dashboards for planning.

  • Live occupancy and congestion detection
  • Queue length, wait time and throughput
  • Color-coded thresholds and alerts
Explore Q-INSIGHTS
Security

Protecting tracks, tunnel portals and yards? See how 3D LiDAR secures transit infrastructure.

Transportation Security
FAQ

Transit station passenger flow with 3D LiDAR: common questions

How is 3D LiDAR used in transit stations?

Quanergy 3D LiDAR tracks passengers anonymously across concourses, platforms, fare gates, stairs and escalators. Operators use the data for live crowding alerts, passenger counts, queue and dwell analytics, and capacity planning.

Does LiDAR identify passengers or capture faces?

No. Quanergy 3D LiDAR captures 3D points, not images or faces, so passengers are counted and tracked anonymously and no personally identifiable information is collected.

Does it work on outdoor platforms and in low light?

Yes. LiDAR provides its own illumination, so tracking works in tunnels, on outdoor platforms at night and in bright sun.

How does the control room see crowding?

Q-INSIGHTS shows live zone occupancy, density maps and queue conditions on map- and zone-based dashboards, with color-coded thresholds and alerts when a zone crosses its limit.

Can it count passengers at fare gates and entrances?

Yes. LiDAR counts people in and out at each gate line and entrance, and reports throughput by hour, day and month for planning.

Does Quanergy also secure tracks and tunnels?

Yes. Track intrusion, tunnel portals and yard security are covered on the Transportation Security page.

Transit stations

See how passengers really move

Tell us about your stations, platforms and peak periods. Our team will map where 3D LiDAR gives you live crowding, counts and flow data.